Frequently Asked Questions

Simply navigate to our prize draws pages of the site. All applicants must be registered and logged in.
Only NatWest current account customers who are aged 18 or over, are members of NatWest Cricket Rewards can enter to win tickets. If you are already a member of NatWest Cricket Rewards, please log in using your email address and navigate to the prize draws page. If are a NatWest current account customer but are not a member of the NatWest Cricket Rewards please register in order to be eligible to enter. Log in and registration can be found on our home page. Excludes Northern Ireland.
Yes, only NatWest current account customers may enter.
Opening and closing dates for the VitalityT20 Blast prize draws are as follows:
i. Tickets for matches between Thursday 5th July 2018 and Wednesday 18th July 2018 open on Wednesday 25th April 2018 and close on Sunday 17th June 2018.
ii. Tickets for matches between Thursday 19th July 2018 and Wednesday 1st August 2018 open on Wednesday 25th April 2018 and close on Sunday 1st July 2018.
iii. Tickets for matches between Thursday 2nd August 2018 and Friday 17th August 2018 open on Wednesday 25th April 2018 and close on Sunday 15th July 2018.
iv. Tickets for Finals Day on Saturday 15th September 2018 open on Wednesday 25th April 2018 and close on Sunday 26th August 2018.

Opening and closing dates for the International prize draws are as follows:
i. Tickets for England v Pakistan matches between Thursday 24th May 2018 and Saturday 2nd June 2018 open on Wednesday 25th April 2018 and close on Sunday 6th May 2018.
ii. Tickets for England v Australia matches between Wednesday 13th June 2018 and Tuesday 19th June 2018 open on Wednesday 25th April 2018 and close on Sunday 13th May 2018.
iii. Tickets for the England v India International T20 and One Day International matches between Tuesday 3rd July 2018 and Saturday 14th July 2018 open on Wednesday 25th April 2018 and close on Sunday 10th June 2018
iv. Tickets for the England v India First Test Match on Friday 3rd August 2018 open on Wednesday 25th April 2018 and close on Sunday 8th July 2018
v. Tickets for the England v India Fourth and Fifth Test Match on Thursday 30th August 2018 and Friday 7th September 2018 open on Wednesday 25th April 2018 and close on Sunday 5th August 2018

Opening and closing dates for the One Day Cup prize draws are as follows:
I. Tickets for matches between Thursday 17th May 2018 and Sunday 27th May 2018 open on Wednesday 25th April 2018 and close on Sunday 29th April 2018.
II. Tickets for matches between Wednesday 30th May 2018 and Sunday 3rd June 2018 open on Wednesday 25th April 2018 and close on Sunday 6th May 2018.
III. Tickets for matches between Tuesday 5th June 2018 and Thursday 7th June 2018 open on Wednesday 25th April 2018 and close on Sunday 13th May 2018.
IV. Tickets for the final on Wednesday 20th June 2018 open on Wednesday 25th April 2018 and close on Sunday 3rd June 2018.

Opening and closing dates for the mascot prize draws are as follows:
i. Mascot prize for the England vs Pakistan Test Match on Thursday 24th May 2018 opens on Wednesday 25th April 2018 and closes on Sunday 29th April 2018.
ii. Mascot prizes for the England vs Australia One Day Internationals on Saturday 16th June 2018, Tuesday 19th June 2018 and Thursday 21st June 2018 open on Wednesday 25th April 2018 and close on Monday 7th May 2018.
iii. Mascot prizes for the England vs India International T20s on Tuesday 3rd July 2018 and Friday 6th July 2018 open on Wednesday 25th April 2018 and close on Sunday 27th May 2018.
iv. Mascot prize for the England vs India International T20 on Sunday 8th July 2018 opens on Wednesday 25th April 2018 and closes on Sunday 3rd June 2018.
v. Mascot prize for the England vs India International One Day International on Saturday 14th July 2018 opens on Wednesday 25th April 2018 and closes on Sunday 3rd June 2018.
vi. Mascot prize for the England vs India Test Match on Wednesday 1st August 2018 opens on Wednesday 25th April 2018 and closes on Saturday 25th June 2018.
vii. Mascot prizes for the England vs India Test Matches on Thursday 30th August 2018 and Friday 7th September 2018 open on Wednesday 25th April 2018 and close on Sunday 22nd
Each NatWest Cricket Rewards member can apply to as many matches as they like within the ticket prize draws. However, they can only enter once for each individual match.
The winner of the mascot competition wins two tickets to the relevant match, including the mascot. The mascot will be given a replica shirt and will be on the pitch for the coin toss before the match. Prize is non-transferrable and the winner cannot take the tickets only.
The mascot must be between 8 and 12 years of age at the time of the match
Unfortunately, the NatWest ticket prize draws are only available to those who live in England, Scotland and Wales only. Excludes Northern Ireland.
The Prize Draws are not open to employees of The Royal Bank of Scotland Group of companies, their families or anyone associated with these draws.
Winners will be informed by email within 48 hours of the prize draw closing. You may be required to accept or decline your offer of tickets if you have won, so please read any emails from NatWest Cricket Rewards carefully.

Please feel free to get in touch with us via the contact form on the site if you are unsure whether you have won or not.
If you have not accessed your emails until after the deadline for accepting your prize has passed and have any questions, please feel free to get in touch with us via the contact form on the site.
Children are able to attend with a ticket as the guest of an adult over the age of 18. If children are under the age of 16 they must be accompanied by an adult over the age of 18 at all times when attending matches.
Please check your confirmation email for specific details. Feel free to contact us via the contact form on the site if you have any queries.
Parking is not included in the NatWest ticket prize draws. However, if you or your guest(s) require disabled parking please get in touch with us via the contact form.
If you are unable to make the match you may pass your tickets onto a friend or family member, but please inform us of any changes as we’ll need to alert the relevant ticket offices. You can do this by using the contact form on the site.
Unfortunately, all of our tickets will have already been allocated to other NatWest cricket rewards members, so we cannot facilitate any ticket swaps.
Tickets do not include hospitality
Travel and accommodation is not included as part of the NatWest ticket prize draws.
Please visit the relevant ground or county website for information on how to get there.
Any attempt to sell tickets to a third party will result in tickets becoming void.
Unfortunately all of our tickets will have already been allocated to other NatWest cricket rewards members, so we cannot provide tickets to another game should the match be rained off. It is not possible to claim a refund on any tickets.
Please visit the ECB’s website for more information on purchasing tickets.